Case Studies

View all case studies

Status quo (outlined):

• Very pronounced department thinking. Each department focuses on their own issues, optimizing their own department, not thinking of the whole process

Actions planned by the company:

Interdivisional meetings and workshops to improve communication and cooperation between departments in general. Meetings will be scheduled on demand, not periodically.

Master plan by SYNCRO EXPERTS:

Building on the generally right measures initiated by the company, the interdivisional collaboration is improved systematically by consequently implementing PDCA Logic (Deming Circle).

Approach:

• Interdisciplinary training of multipliers in systematic problem solving following PDCA logic (Deming Circle)
• Implementation of defect collection logs (Plan)
• Identification of TOP-defects by categorization and Pareto Analysis (Plan)
• Creation of Cause-and-Effect Diagrams (Ishikawa), to find the actual roots of the problems identified before (Plan)
• Creation of an interdivisional action plan, which has to be followed precisely (Do)
• Scheduled weekly meetings of the multipliers (Do)
• Support and coaching of the project managers by SYNCRO EXPERTS
• Periodically checking of the measures effectiveness, corrective actions wherever needed (Check)
• Documentation and standardization of the newly developed processes (Act)

Results:

Delivery performance of 97%

Reduction of defects and rework by 80% (according to defect collection logs)

Well-developed interdivisional collaboration and understanding

Significantly improved working environment

Your Contact:

Thomas Schneider

 

Questions?

+49 172 69 57 771

E-Mail