Customer takt time

Do you know your customer takt time? Do you even have one?

Each organization has a customer takt time determined by product sales. You don't believe it? You can take our word for it! Seasonal fluctuations, differences between various weekdays or hourly differences between order frequency, there is a rhythm of demand for your company's products.

You need to know about this because you have to tailor your capacities to this specific or general customer takt time. We call this efficient process design. Despite of this, you will soon develop over or under capacities. And these have directly negative impacts on to business results.

How can you calculate the customer takt time?

It's relatively simple: divide the net working time time per time period by the units required by the customers within this time period.

CUSTOMER Takt time consultation